Terms and Conditions

Terms & Conditions

Effective date: October 9.25

Welcome to paulmacphail.com, owned and operated by Paul MacPhail.
By visiting this website or purchasing from it, you agree to the following Terms & Conditions.
Please read them carefully before using the site or placing an order.

1. About This Website

This website showcases and sells original artwork, prints, and related products created by Paul MacPhail.
We may also offer digital downloads, commissions, or limited-edition pieces from time to time.

2. Use of the Site

  • You must be 18 or over (or have parental consent) to make a purchase.

  • You agree to use this website only for lawful purposes and not to disrupt or harm its operation.

  • Content on this site (images, artwork, and text) is protected by copyright and may not be copied, reproduced, or used without permission.

3. Prices and Payment

  • All prices are listed in GBP (£).

  • We reserve the right to change prices at any time.

  • Payments are processed securely through Stripe, PayPal, or other approved providers.

  • You must provide accurate billing details. Orders are confirmed once payment has been received.

4. Shipping & Delivery

  • We aim to dispatch orders within [e.g. 5–7 business days].

  • Shipping costs are shown at checkout.

  • Delivery times may vary based on your location and postal service.

  • Risk passes to you when the order is delivered. Please ensure your delivery address is correct.

5. Returns & Refunds

We comply with UK consumer law, including the Consumer Contracts Regulations 2013.

  • You may cancel most online purchases within 14 days of receiving your order.

  • Artwork must be returned in its original condition and packaging.

  • Return shipping costs are the buyer’s responsibility unless the item is faulty or damaged.

  • Refunds are made via the original payment method within 14 days of receiving your return.

  • Digital downloads and commissioned artwork are non-refundable once supplied, unless defective.

To request a return, contact us at: [your contact email]

6. Commissions & Custom Work

  • For commissioned pieces, terms (pricing, timeline, approval process, copyright ownership) will be agreed in writing before work begins.

  • Unless otherwise stated, Paul MacPhail retains copyright in all commissioned artworks and may reproduce images for portfolio or promotional use.

7. Intellectual Property

All artwork, photographs, images, and written material on this site are the intellectual property of Paul MacPhail (unless otherwise credited).
They may not be copied, printed, or used commercially without written consent.

8. Privacy & Data Protection

Your privacy matters.
We only collect data necessary to process orders, communicate with you, and improve our service.
Your data is handled in line with the UK GDPR and the Data Protection Act 2018.

See our [Privacy Policy] for full details on how your information is used and protected.

9. Limitation of Liability

  • We do our best to ensure all information on this website is accurate and up to date, but errors may occur.

  • To the fullest extent permitted by law, we are not liable for indirect or consequential loss arising from use of this website or purchase of our products.

  • This does not exclude liability for death, personal injury, or fraud caused by our negligence.

10. Governing Law

These Terms are governed by the laws of Scotland. Any disputes will be subject to the exclusive jurisdiction of the courts of Scotland.

11. Contact Information

If you have any questions about these Terms, please contact:
Paul MacPhail
paul@paulmacphail.com
https://www.paulmacphail.com